Loyalty program customer service specialist - bilingual, remote
OttawaRandstad
...Solving: Navigate various internal channels to ensure customer inquiries are routed and resolved correctly.Account Support: Assist with loyalty point balances, fraud concerns, and site navigation.Documentation: Maintain accurate records of all customer interactions in the CRM.QualificationsWhat You Need to Succeed:True [...]
Contract Type: Freelance
Category Customer Services & Call Centre