Knowledge manager jobs 1 -6 of 6 (0.006s)

Head of customer support

TorontoWhitecollars

...SLAs, escalation paths, and knowledge management systems. Select, implement, and manage fit-for-purpose support tools and technologies (e.g., ticketing systems, AI-driven automation, customer dashboards) to build an efficient, lean function. Establish and monitor key performance metrics (SLAs, response times, resolution times, [...]

Category Customer Services & Call Centre

1 day ago in Manatal

Senior software developer

TorontoRandstad

...focusing on Case Management, Knowledge Management, and Customer Service Workspace.- Integration & Interoperability: Ensure seamless data flow and capability between Dynamics 365 and other Microsoft cloud technologies (SaaS, PaaS, and IaaS models).- Azure & Dataverse: Design and develop Dataverse environments and leverage Azure [...]

Contract Type: Freelance
Category IT & Telecommunications

1 day ago in Randstad

Manager change and talent

Oshawa

...(CoE) in the role ofManager, Talent Programs. This position is located out of our Oshawa office with local travel in the Durham region and to our multiple GTA locations.Reporting to the Senior Manager, Learning, Talent and Development, the Manager, Talent Programs will be a program leader [...]

Category Human Resources

5 days ago in TipTopJob

Assistant juriste d'entreprise (h/f/x) (rouen, q, fr)

ROUENFerrero International SA

...façon active au « knowledge management » de l’équipe (veille juridique et réglementaire, documentation, bases de données etc.) Tu réaliseras de la veille et recherche TON PROFIL Tu es en bac+5 en Droit des Affaires, Droit de la distribution et/ou de la concurrence, Propriété Intellectuelle ; Tu as de [...]

Category Management & Consulting

8 days ago in Ferrero

Senior technical systems analyst

Sherwood ParkRandstad

...and building a unified Knowledge Database.AdvantagesThe successful candidate will be responsible for migrating legacy ticketing systems (SysAID and Infocapture) into a single UKG environment, ensuring that the new organization operates with standardized, compliant, and efficient HR processes.ResponsibilitiesKey Responsibilities [...]

Contract Type: Freelance
Category IT & Telecommunications

14 days ago in Randstad

Ai/ml engineer, it operations, deloitte global operations

Ontario

...accessibility, automate runbooks and knowledge retrieval, and support collaboration across IT teams.:Implement AI/ML:enriched alerting using ServiceNow, driving automated incident prioritization, root:cause hints, and suggested remediation steps.:Leverage Splunk and Splunk ITSI for advanced analytics, correlation searches, KPI [...]

Category Banking, Insurance, Finance & Accountancy

22 days ago in TipTopJob